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Refunds - BankMobile

Attention All GNTC Students:

Our goal at GNTC is to make sure you have the best student experience possible. In order to provide more flexible options for receiving your money, Georgia Northwestern Technical College has partnered with BankMobile to bring all GNTC students options for receiving and managing any funds leftover after charges. All students (even if they are not receiving financial aid) will be required to select a refund preference through BankMobile. Visit BankMobile for more information. The information on setting up Bank Mobile is normally sent out to new students by the end of the second week of classes through both e-mail and a bright green envelope through the postal service. 

You should make sure your mailing address is kept up to date. If you’re not sure that GNTC has your current mailing address, please take a moment to call 1-866-983-4682, e-mail, or visit one of our Student Help Centers to confirm your information. If you need to update your address information, you may do so by completing the Address and Phone Number Change Form accessed through your MyGNTC account.

Important Notes

Please note that the disbursement dates we are required to post in the Disbursement Dates section of our Schedules & Calendars page and in your MyGNTC account are not refund dates. The disbursement dates are the dates the funds are scheduled to disburse/release from the state and federal governments respectively to be sent to the college.

If refunds are due from a disbursement after charges are deducted (including anything you may have used in the bookstore as credit), then you will need to allow up to 14 business days from the respective disbursement date for the funds to load in and any refund due from that portion to be processed out to Bank Mobile. After disbursement for A & B-term classes has run, and closer to refunds being processed, a projected refund date will be posted on the Events Calendar within the 14 business day timeframe.

If you have C-term classes, or “stacked” classes (courses with different start dates spread throughout the term) then your disbursements will be split up according to your respective enrollment schedule and will not necessarily coincide with the dates listed in our Disbursement Dates section.

Please note that if the Payment Plan through Nelnet is set up to cover costs before the completion of your financial aid file or while awaiting loan information to process, it can result in a later refund. This is because funds paid to Nelnet through the payment plan will not officially post (be sent) to our system until later in the term and at some point after the last payment is made to Nelnet. Before that point, the funds display as an electric third-party credit toward charges.